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@2017 by De Jonges Teas, Seeds & Spices

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Located in Jarrahdale, Western Australia, posting Australia wide!

Store Policy

Allergy Advice

At De Jonges we do our best to ensure that our products only contain the ingredients listed on the label.  However our products are all packed in the same facility and it is therefore possible that our products may contain traces of allergens including peanuts, tree nuts, dairy, soy, gluten and sesame.

Delivery Policy

We operate in the Perth Metropolitan area but will post our product throughout Australia using services such as Australia Post or other couriers as deemed appropriate by us.

 

Local Delivery

  • We predominantly operate within the ‘South of the River’ Perth Metropolitan area.

  • Delivery within the Shire of Serpentine Jarrahdale is FREE with no minimum order.  Please use the coupon code 'FREESJ' when checking out.

  • Delivery within the City of Armadale  is FREE of charge for all orders over $10  Please use the coupon code 'FREECOA'.  For orders under $10, a flat delivery fee of $6 will apply.

  • Deliveries will generally be performed on Friday or Saturday as long as the order is received by Tuesday evening of any given week.   The deliveries will be performed by a staff member or contractor of De Jonges.  Please use the relevant code at checkout to receive free delivery on your order

  • Orders outside of the Shire of Serpentine Jarrahdale or City of Armadale may be delivered personally by an employee of De Jonges or by Australia Post or another service provider. 

Australia Wide Delivery

  • Deliveries outside of the Perth Metropolitan will be arranged through Australia Post or an alternative courier.  Delivery is a flat rate of $6 for up to 5kg.  For orders larger than 5kg please contact us for a quote.

Refund Policy

De Jonges takes its commitment to its products seriously.  In addition to our statutory obligations, if you are unhappy with the quality of your product, please contact us within 14 days to arrange for a complete refund of the purchase price. 

In the case where a product is received in a spoiled condition, please contact us to arrange collection of the product and a full refund. 

Privacy Policy

B.J. De Jonge & B.J. Heerema ABN 60 771 349 206 trading as “De Jonges Teas, Seeds and Spices” (De Jonges) regards privacy as an important part of our relationship with our customers. De Jonges is bound by the Privacy Act 1988 (as amended) and the Australian Privacy Principles (collectively, Privacy Law). The following privacy policy applies to all De Jonges users and sets out the way in which De Jonges collects and uses personal and corporate information, and other requirements as set out in the Privacy Law.

Collection of Information:

We collect personal information such as your name, email address, telephone number, address and credit card information.

The information we collect (whether personal or corporate) is collected in one or more of these ways: 

  • through disclosure of such information by you through De Jonges website;

  •  over the phone to a De Jonge representative;

  • Through our payment platform (Stripe)

  • Like many other sites, we use "cookies" to enhance your experience, gather information about visitors and visits to our websites, to enable certain site facilities and to have the website operate correctly. Personal information cannot be collected with the use of cookies and tracking technology.

 

Information disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties. The term "third parties" does not include our website hosting partner and other parties who may provide services to us in operating our website, or conducting our business, as long as those parties agree to keep this information strictly confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Third Party links

We may include third party links on our site, to provide you with additional value. These linked sites have their own independent privacy policies over which we have no control. We therefore can not accept any responsibility or liability for the content or activities of these linked sites. Nonetheless, we're committed to protecting the integrity of our site and welcome any feedback about these linked sites.

 
Payment Methods

- Credit / Debit Cards
- PAYPAL